Patient Rights

Your Rights as Our Patient

At Ruthven Medical Centre, we are committed to providing quality healthcare while respecting the rights of our patients. You have the right to:

  • Receive care regardless of race, gender, religion, or national origin
  • Be treated with respect and dignity
  • Privacy and confidentiality of your medical information
  • Receive complete information about your diagnosis, treatment, and prognosis
  • Make informed decisions about your care
  • Access your medical records
  • Receive emergency care when needed
  • Know the names of healthcare providers involved in your care
  • Receive information about costs and payment methods
  • Voice concerns without fear of discrimination

Your Responsibilities

  • Provide accurate and complete information about your health
  • Follow the treatment plan recommended by your healthcare providers
  • Be respectful of other patients and healthcare staff
  • Provide accurate insurance and payment information
  • Keep appointments or notify us of cancellations